Penati is a registered trademark of Primal Health Foods Ltd, a wholly owned and operated
company in New Zealand.
Address for service is 84 Dehra Doon Road, Riwaka, R.D. 3, Motueka 7198.
Website is www.penati.nz - Email firstname.lastname@example.org
An application to return must be made within 14 days of the purchase date. You can make
an application for return by emailing us at email@example.com telling us what the issue is and
attaching if possible a photo.
Any item returned arbitrarily by the customer will not be considered for a credit.
Primal Health Foods Ltd will only accept returns for the following reasons:
Whenever possible, Primal Health Foods Ltd will replace any damaged or faulty goods;
otherwise a full refund will be issued for the value of the damaged or faulty goods.
Please include a copy of the invoice or packing slip that accompanied your order.
If you are unable to provide a copy of the invoice or packing slip, include a note containing
your order number, name, address, email address, contact phone number, and reason for
Please allow 14 days for resolve of your return.
Currency - All prices quoted on this website are in NZ dollars - your account will be charged in NZD.
Discounts and promo codes advertised on this website, online or via any other form of media
are expressly for the benefit of retail customers.
All orders outside of New Zealand are treated as tentative pending pricing for international
Orders can be cancelled at any time prior to dispatch. A full refund will be provided to the card used to effect the purchase only.
Consumer Guarantees Act: This guarantee is in addition to any rights and remedies
available to a "consumer" as defined under the Consumer Guarantees Act (as detailed
Be of acceptable quality (see definition below).
Be fit for their particular purpose.
Match the description given in advertisements or sales brochures, or by the sales assistant.
Match the sample or demonstration model.
Be owned by the consumer, once purchased.
Be a reasonable price, if no price or pricing formula has been previously agreed.
Do what they are made to do.
Are acceptable in appearance and finish.
Are free from minor defects.
Are safe and durable.
Delivery within NZ is by Courier.
In general delivery times are within two days.
Please add one extra day for rural delivery.
Please contact us if you have not received your order within these times.
This website and its content is copyright of "Primal Health Foods Ltd Ltd. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other
than the following:
You may print or download to a local hard disk extracts for your personal and
non-commercial use only.
You may copy the content to individual third parties for their personal use, but only if you
acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit
the content. Nor may you transmit it or store it in any other website or other form of electronic
Your personal information and contact details are only used for the purpose for which you
supplied them - to facilitate a purchase transaction with Primal Health Ltd. Your information
will not be shared, sold or given to other parties, except where legislation requires.
Credit card transactions are handled by Paystation, and no credit card data is stored by our website.